First, thank you for your support over the last few months. It has been challenging to meet all that is being asked of us during this time, but we have been doing our best to continue to serve the community as a whole. It has become quite obvious that this crisis requires a marathon pace. In order to do this effectively, we are asking for your assistance.

All store staff and customers are required to wear a mask or face covering when working or shopping in the store. This is for the safety of everyone and no there are no exceptions to this rule.

We are asking for your help to decrease the density of people in the store to protect both our staff and customers, and there a few ways you can contribute to this goal. Already we have started to limit the number of shoppers in the store at one time. If you haven’t used our online shopping platform for curbside pick-up and local delivery we encourage you to do so. Additionally, we are asking our customers, as much as they can, to plan on weekly shopping trips – either in person or utilizing our curb-side pick up or delivery program. This will help us to streamline our work and serve our community better. We know it sounds counter-intuitive to be asking customers to shop less often right now, but it’s so we can safely serve as many people as possible. The safety of our staff and customers is our number one priority. We also ask that if you are sick with any respiratory illness that you please take advantage of our delivery option.

Here are some tips to help you consolidate your shopping:

Bring a list

Create a list of items you want to buy before coming in the store. This will help you to remember everything you need and avoid another trip prematurely.

  • Keep a running list in the kitchen and add to it when things run out or are getting low.
  • Do menu planning. Plan the meals you will be cooking for the week. Don’t forget snacks.
  • Check out Hawthorne Valley’s sales flyer to buy items on sale and plan meals around that. Now is a great time to tour through your favorite cookbooks for inspiration.
  • Organize your list by categories in the store (produce, dairy, bulk, frozen, bread). This way you can just walk through once and tick items off in order.
  • Don’t forget the treats. If you need ice cream or potato chips to get through the next week, you should get them. You don’t want to feel deprived and then need to shop again for a special treat.


Utilize your freezer

The freezer is a great resource to store meals (double the recipe and freeze one for less cooking the following week), an extra loaf of bread, berries, or vegetables.


Buy food with perishability in mind

When you shop, and eat, keep in mind perishability. For example, for greens buy lettuce to eat earlier in the week and hardier greens like kale for later in the week (If you are a CSA member, you are an expert in this!). If you are also supporting local restaurants, consider coordinating this to get a mid-week salad fix.


Shop alone

This helps us to decrease store density while serving as many households as possible, and may help you to stay focused on shopping without being distracted by another person.


Be open to substitutions

During these times, we may have more variability with items that are in stock. Be flexible about swapping items for what is available. No dried black beans? Try pinto instead.

Lastly, we know a lot of you have expressed your gratitude with our service in the last few months and have asked whether there is any way to support Hawthorne Valley during this time. The Farm Store is part of Hawthorne Valley Association a 501©3 non-profit organization. If you’d like, you can make a donation on our website here.

With Gratitude,
Jeremy Laurange
Retail Director